Wipro Gurgaon Jobs 2023 | Wipro Eligibility Criteria, Responsibilities, Description, Online Application etc.: Wipro limited has published the latest job openings 2023 hiring freshers and experienced candidates for System Engineer position for Gurugram location. Eligible and Interested candidates having Bachelor/ Master’s degree in the related fields and knowledge/ experience of the related fields/ technologies can apply online using the direct link given below. Go through all the details like- Eligibility/ Experience/ Responsibilities/ Professional skills etc. before making an online application for Wipro Gurgaon Jobs 2023 for System Engineer freshers and experienced candidates for Gurugram location.
Wipro Gurgaon Jobs 2023: Hiring for System Engineer Position – Gurugram Job location, Details:
Job Profile: System Engineer
Degree Required: Bachelor/ Master’s degree
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Job location: Gurugram
Experience: Freshers and experienced candidates.
Job Description for Wipro Gurgaon Jobs 2023:
- Excellent communication skills.
- Ability to Empathize, pacify and handle Irate Customers withExceptional communication skills.
- Technical Knowledge in Troubleshooting Base Operating systemIssues and eager to learn New Technologies.
- Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN,Security App etc. over Remote Support
- Answer incoming calls and respond to customer’s emails intimely manner.
- Manage and resolve customer complaints.
- Identify and escalate issues to supervisors as and when needed.
- Provide product and service information to customers.
- Research required information using available resources andOffer Solution to customers.
- Research, identify, and resolve customer complaints usingapplicable software.
- Route calls and tickets to appropriate resources and Domains whocan best support he user.
- Document all call information according to standard operatingprocedures.
- Recognize, document, and alert the management team of trends incustomer calls.
- Create SOPs for new Issues and resolution given.
- Complete call logs and reports.
Apply Before the link expires for Wipro Gurgaon Jobs 2023.
Apply Online link- Click Here to Apply for System Engineer Position.
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