Amazon Jobs for Freshers 2023 | Amazon Eligibility Criteria, Responsibilities, Description, Online Application etc.: Amazon has published the latest job openings 2023 hiring freshers and experienced candidates for CS International Voice Process for Pune location. Eligible and Interested candidates having 10 + 2. Any graduate/ PG degree in the related fields and Minimum experience should be 6 months in any field can apply online using the direct link given below. Go through all the details like- Eligibility/ Experience/ Responsibilities/ Professional skills etc. before making an online application for Amazon Jobs for Freshers 2023 for CS International Voice Process position for Pune location.
Amazon Jobs for Freshers 2023: Hiring CS International Voice Process – 10+2/ Any Graduate /PG |
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| Job Profile/ Type | CS International Voice Process || Full-Time/ Internship. |
| Qualification Required | 10 + 2. Any graduate/ PG degree in the related fields. |
| Join WhatsApp | Telegram | Join WhatsApp Groups || Telegram Channel link |
| Working Location | Pune, India location. |
| Experience Required | Minimum experience should be 6 months in any field. |
Description for Amazon Jobs for Freshers
An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems. Associates communicate with customers primarily through mail, chat and phone and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.
Communication Skills for Amazon Jobs for Freshers:
- Excellent communication skills (written and verbal)
- Ability to communicate correctly and clearly with all customers
- Excellent documentation skills
- Good comprehension skills – ability to clearly understand and state the issues customers present
- Ability to concentrate – follow customers issues without distraction to resolution
- Good composition skills – ability to compose a grammatically correct, concise, and accurate written response
- Work successfully in a team environment as well as independently
Computer Knowledge/Skills:
- Ability to use a desktop computer system
- Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
- Excellent typing skills
- Demonstrates understanding of the Internet, Amazon.com website, and competitor websites
- Demonstrates an ability to successfully navigate websites
- Demonstrates a proficient knowledge of email applications
- Demonstrates an ability to learn in various media
- Ability to successfully adapt to changes in the work environment
Customer Focus:
- Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment
- Ability to empathize with and prioritize customer needs
- Demonstrates interpersonal skills with a diverse customer base
- Demonstrates conflict resolution, negotiation, and de-escalation skills
- Demonstrates ownership to resolve challenging customer issues, escalating when necessary
- Ability to determine customer needs and provide appropriate solutions
- Maintain regular and reliable attendance, including the daily schedule as assigned
- Flexible with the working schedule; may be expected to work weekends, holidays and events
- Ability to work overtime as required by business – as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season
Eligibility, Experience/ Professional Skills
Problem Solving Skills for Amazon Jobs for Freshers:
- Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned
- Ability to approach problems logically and rationally
- Action oriented and self-disciplined
- Organized and detail-oriented
- Ability to quickly and effectively prioritize work time in various departments to meet business need
- Ability to maintain composure in highly escalated situations
- Qualified candidates will be comfortable in a multi-tasking, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service
Qualifications required
- Minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply
- Minimum experience should be 6 months in any field.
- Shifts: Rotational
- Benefits: NSA, OT, ZETA and Internet Reimbursement
Apply for Amazon Jobs for Freshers 2023
Click on the link given below to apply online for Amazon Jobs for Freshers 2023 for CS International Voice Process position for Pune location (apply asap; before the link expires). Interested candidates may bookmark this website URL, for latest job updates in future.
Click Here to- Apply Online
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